Privacy Policy

Effective Date: 25th June 2026  |  Last Updated: 25th June 2026

Preliminary

Trizom Private Limited ("Trizom", "Company", "We", "Us", or "Our"), a company incorporated under the Companies Act, 2013, having its registered office at 340, Gandhipath West, Vaishali Nagar, Jaipur, Rajasthan – 302021, India, is committed to protecting the privacy, confidentiality, and security of the personal data of every individual who interacts with our Platform or engages our Services.

This Privacy Policy ("Policy") describes how Trizom Private Limited collects, uses, stores, processes, shares, and protects personal data obtained through the websites located at https://www.trizom.org and https://www.trizom.in (collectively referred to as the "Platform") and through the provision of our digital marketing Services.

This Policy is published in compliance with:

  • The Information Technology Act, 2000 ("IT Act")
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules")
  • The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
  • The Digital Personal Data Protection Act, 2023 ("DPDPA"), to the extent applicable and notified
  • General Data Protection Regulation (GDPR) (EU) 2016/679, to the extent applicable to Users in the European Economic Area
  • Any other applicable national or international data protection legislation

By accessing or using the Platform or engaging our Services, you acknowledge that You have read, understood, and consent to the collection and processing of Your personal data as described in this Policy. If You do not agree with any part of this Policy, you must immediately discontinue use of the Platform.

1. Definitions

For the purposes of this Privacy Policy, the following definitions shall apply:

1.1 "Personal Data" shall mean any information that identifies or can reasonably be used to identify a natural person, directly or indirectly, including but not limited to name, email address, phone number, IP address, location data, business information, and financial details.

1.2 "Sensitive Personal Data or Information (SPDI)" shall have the meaning ascribed to it under Rule 3 of the SPDI Rules, 2011, and includes passwords, financial information such as bank account details and payment card information, health data, biometric data, and any other information designated as sensitive under applicable law.

1.3 "Data Principal" shall mean the natural person to whom the Personal Data relates, as defined under the Digital Personal Data Protection Act, 2023.

1.4 "Data Fiduciary" shall mean Trizom Private Limited, which determines the purpose and means of processing Personal Data.

1.5 "Data Processor" shall mean any person or entity that processes Personal Data on behalf of the Data Fiduciary, including third-party service providers and technology platforms.

1.6 "Processing" shall mean any operation or set of operations performed on Personal Data, including collection, recording, organisation, structuring, storage, adaptation, retrieval, use, disclosure, transmission, or deletion.

1.7 "Consent" shall mean a freely given, specific, informed, and unambiguous indication of agreement by the Data Principal to the processing of their Personal Data.

1.8 "Platform" shall have the same meaning as defined in the Terms of Use.

1.9 "Services" shall mean all digital marketing services provided by Trizom Private Limited as described in the Terms of Use.

2. Information We Collect

Trizom Private Limited collects the following categories of information:

2.1 Information You Provide Directly

(a) Contact and Enquiry Information:
When You fill out a contact form, book a consultation, or communicate with us through the Platform, we collect:

  • Full name
  • Email address
  • Phone number
  • Company name and designation
  • Nature of enquiry or service requirement
  • Any other information You voluntarily provide in the message field

(b) Client Onboarding Information:
When You engage our Services as a Client, we may collect:

  • Business registration details and GST number
  • Billing address and correspondence address
  • Payment and invoicing information
  • Login credentials for advertising platforms, analytics tools, CRM systems, and website backends shared for the purpose of service delivery
  • Business goals, target audience data, and marketing briefs

(c) Account and Registration Information:
If account creation is required for any feature of the Platform, we collect:

  • Username and password (stored in encrypted form)
  • Profile information provided during registration

2.2 Information Collected Automatically

When You visit the Platform, we automatically collect certain technical information through cookies, web beacons, server logs, and similar tracking technologies, including:

  • IP address and approximate geographic location
  • Browser type, version, and language settings
  • Operating system and device type
  • Pages visited, time spent on each page, and navigation path
  • Referring URL and exit pages
  • Date and time of visit
  • Clickstream data and interaction data

2.3 Information from Third-Party Sources

We may receive information about You from third-party sources including:

  • Google Analytics and Google Search Console
  • Meta Business Suite and Facebook Pixel
  • LinkedIn Insight Tag
  • CRM systems and marketing automation platforms
  • Publicly available business databases and directories
  • Referrals from existing clients or business partners

2.4 Cookies and Tracking Technologies

2.4.1 The Platform uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and deliver relevant content. Cookies are small text files stored on Your device when You visit the Platform.

2.4.2 We use the following categories of cookies:

Cookie TypePurpose
Strictly NecessaryEssential for the Platform to function correctly
PerformanceAnalyse how visitors use the Platform
FunctionalRemember Your preferences and settings
Targeting/AdvertisingDeliver relevant advertisements and track campaign performance
AnalyticsMeasure traffic, user behaviour, and Platform performance

2.4.3 You may control cookie preferences through Your browser settings. However, disabling certain cookies may affect the functionality of the Platform.

2.4.4 We use Google Analytics, Google Tag Manager, Meta Pixel, and LinkedIn Insight Tag on the Platform. These tools may set their own cookies and collect data subject to their respective privacy policies.

3. Purpose and Legal Basis for Processing

3.1 Purposes of Processing

Trizom Private Limited Processes Your Personal Data for the following purposes:

(a) Service Delivery: To provide, manage, and improve the digital marketing Services You have engaged, including campaign management, content creation, reporting, and client communication.

(b) Communication: To respond to Your enquiries, send consultation confirmations, share proposals, deliver reports, and communicate updates regarding your account or our Services.

(c) Business Operations: To process payments, generate invoices, maintain financial records, and comply with statutory accounting and tax obligations under applicable Indian law.

(d) Marketing and Promotional Communication: To send You newsletters, industry insights, service updates, case studies, and promotional content, subject to Your consent and applicable law. You may opt out of such communications at any time.

(e) Platform Analytics and Improvement: To analyse usage patterns, monitor Platform performance, identify technical issues, and enhance the functionality, security, and user experience of the Platform.

(f) Legal Compliance: To comply with applicable laws, regulations, court orders, and lawful requests from government authorities.

(g) Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, security breaches, and misuse of the Platform or Services.

(h) Grievance Redressal: To address complaints, disputes, and grievances raised by Users or Clients in accordance with applicable law.

3.2 Legal Basis for Processing

The processing of Your Personal Data is based on one or more of the following legal grounds:

  • Consent: Where You have explicitly consented to the processing of Your data for a specific purpose.
  • Contractual Necessity: Where processing is necessary for the performance of a contract between You and the Company.
  • Legal Obligation: Where processing is necessary for compliance with applicable law.
  • Legitimate Interest: Where processing is necessary for the legitimate business interests of the Company, provided such interests are not overridden by Your fundamental rights and interests.

4. Sharing and Disclosure of Personal Data

4.1 Trizom Private Limited does not sell, rent, or trade Your Personal Data to any third party for commercial purposes.

4.2 We may share Your Personal Data with the following categories of recipients in the circumstances described:

(a) Service Providers and Data Processors:
We engage trusted third-party vendors and technology platforms to assist in delivering our Services, including:

  • Cloud hosting and server providers
  • Email marketing and communication platforms
  • Payment gateways and banking partners
  • Analytics and reporting tools
  • Advertising platforms including Google and Meta
  • CRM and project management software

All such service providers are contractually obligated to process Your data only for the specified purpose and in compliance with applicable data protection laws.

(b) Group Companies and Affiliates:
We may share Personal Data with affiliated entities of Trizom Private Limited for internal business purposes, subject to equivalent data protection standards.

(c) Legal and Regulatory Authorities:
We may disclose Personal Data to law enforcement agencies, courts, regulatory authorities, or government bodies when required to do so by law, court order, or lawful governmental request, or when necessary to protect the rights, property, or safety of the Company, its clients, or the public.

(d) Business Transfers:
In the event of a merger, acquisition, restructuring, sale of assets, or similar corporate transaction involving Trizom Private Limited, Personal Data may be transferred to the acquiring or successor entity, subject to equivalent privacy protections.

(e) With Your Consent:
We may share Your Personal Data with any other third party where You have provided explicit consent for such sharing.

4.3 International Data Transfers

Trizom Private Limited operates and serves clients globally including in India, the United Arab Emirates, Singapore, Australia, and New Zealand. In the course of delivering Services, Your Personal Data may be transferred to and processed in countries outside India. Where such cross-border transfers occur, we ensure that adequate safeguards are in place in compliance with the SPDI Rules, 2011, the Digital Personal Data Protection Act, 2023, and, where applicable, the GDPR.

5. Data Retention

5.1 Trizom Private Limited retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting obligations.

5.2 The following indicative retention periods apply:

Category of DataRetention Period
Client account and service dataDuration of engagement plus 7 years
Financial and invoicing records8 years from the date of transaction (as required under Indian tax law)
Contact form and enquiry data2 years from date of submission
Marketing communication dataUntil opt-out or 3 years from last interaction
Website analytics data26 months (as per Google Analytics default)
Legal and compliance recordsAs required by applicable law

5.3 Upon expiry of the applicable retention period, Personal Data shall be securely deleted, anonymised, or archived in accordance with applicable law and the Company's internal data management policies.

6. Data Security

6.1 Trizom Private Limited implements reasonable and appropriate technical and organisational security measures to protect Your Personal Data against unauthorised access, disclosure, alteration, loss, or destruction, in accordance with Rule 8 of the SPDI Rules, 2011.

6.2 Our security measures include but are not limited to:

  • SSL/TLS encryption for data transmitted through the Platform
  • Encryption of sensitive data at rest
  • Access controls and role-based permissions for internal systems
  • Regular security audits and vulnerability assessments
  • Secure password storage using industry-standard hashing algorithms
  • Employee training on data privacy and security practices
  • Incident response procedures for data breaches

6.3 Notwithstanding the above, no method of transmission over the internet or electronic storage is completely secure. The Company cannot guarantee absolute security of Your Personal Data and shall not be held liable for any security breach that occurs despite the implementation of reasonable safeguards.

6.4 In the event of a data breach that is likely to result in a risk to Your rights and freedoms, the Company shall notify the relevant authorities and affected individuals as required under applicable law, including the Digital Personal Data Protection Act, 2023.

7. Your Rights as a Data Principal

Subject to applicable law, you have the following rights with respect to Your Personal Data:

7.1 Right to Access: You have the right to obtain confirmation of whether the Company processes Your Personal Data and to access a copy of such data, along with information about how it is processed.

7.2 Right to Correction: You have the right to request correction of inaccurate, incomplete, or outdated Personal Data held by the Company.

7.3 Right to Erasure: You have the right to request deletion of Your Personal Data where it is no longer necessary for the purposes for which it was collected, where You withdraw consent, or where processing is unlawful, subject to applicable legal retention obligations.

7.4 Right to Withdraw Consent: Where processing is based on Your consent, you have the right to withdraw such consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out prior to withdrawal.

7.5 Right to Data Portability: To the extent required under applicable law, you have the right to receive Your Personal Data in a structured, commonly used, and machine-readable format and to request transfer of such data to another data fiduciary.

7.6 Right to Grievance Redressal: You have the right to have Your privacy-related grievances addressed by the Company's designated Grievance Officer within the timelines prescribed under applicable law.

7.7 Right to Nominate: Under the Digital Personal Data Protection Act, 2023, You have the right to nominate another individual to exercise Your rights in the event of Your death or incapacity.

7.8 Right to Opt Out of Marketing Communications: You may opt out of receiving promotional or marketing communications from the Company at any time by clicking the unsubscribe link in any marketing email or by contacting us at info@trizom.org.

To exercise any of the above rights, please submit a written request to our Grievance Officer at the contact details provided in Section 11. We will respond to Your request within the timelines prescribed under applicable law.

8. Children's Privacy

8.1 The Platform and Services are not directed at or intended for use by children below the age of 18 years. The Company does not knowingly collect Personal Data from minors.

8.2 If We become aware that We have inadvertently collected Personal Data from a minor without verifiable parental or guardian consent, we will take immediate steps to delete such data.

8.3 If You are a parent or guardian and believe that Your child has provided Personal Data to the Company without your consent, please contact us immediately at info@trizom.org.

9. Third-Party Websites and Platforms

9.1 The Platform may contain links to third-party websites, tools, and platforms. This Policy applies solely to the Platform and the Company's Services. Trizom Private Limited is not responsible for the privacy practices, content, or data handling of any third-party website or platform.

9.2 Users are advised to review the privacy policies of any third-party platforms they visit through links on our Platform.

9.3 The Company uses third-party tools including Google Analytics, Google Ads, Meta Pixel, LinkedIn Insight Tag, and others in the course of operating the Platform and delivering Services. The data collected by these tools is subject to the respective privacy policies of Google, Meta, LinkedIn, and other third-party providers.

10. Amendments to This Policy

10.1 Trizom Private Limited reserves the right to amend, update, or modify this Privacy Policy at any time at its sole discretion to reflect changes in applicable law, business practices, or technology.

10.2 All amendments shall be effective immediately upon publication of the revised Policy on the Platform. The "Last Updated" date at the top of this Policy will reflect the date of the most recent revision.

10.3 Your continued use of the Platform after any amendment constitutes Your acceptance of the revised Policy. We encourage You to review this Policy periodically.

10.4 For material changes that significantly affect Your rights, the Company will endeavour to provide notice through the Platform or by email were reasonably practicable.

11. Grievance Officer and Contact Information

In accordance with the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023, Trizom Private Limited has designated a Grievance Officer to address privacy-related complaints and queries.

Grievance Officer:
Trizom Private Limited
340, Gandhipath West, Vaishali Nagar,
Jaipur, Rajasthan – 302021, India
Email: info@trizom.org
Phone: +91-7240506075 | +91-9376789101
Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

All grievances shall be acknowledged within 48 hours of receipt and resolved within 30 days of receipt, in accordance with applicable law.

For general privacy queries, data access requests, or complaints, You may also write to us at:

Trizom Private Limited
Website: https://www.trizom.org | https://www.trizom.in
Email: info@trizom.org

12. Specific Provisions for International Users

12.1 Users in the European Economic Area (EEA)

If You are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR) including the right to lodge a complaint with Your local data protection supervisory authority. Our processing of Your data is based on the legal grounds identified in Section 3.2 of this Policy. Where we transfer Your data outside the EEA, we ensure adequate safeguards are in place including Standard Contractual Clauses approved by the European Commission.

12.2 Users in the United Arab Emirates

Processing of Personal Data of Users in the UAE is subject to compliance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) of the UAE, to the extent applicable to the Company's operations.

12.3 Users in Australia

For Users in Australia, the Company's data handling practices are aligned with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs) to the extent applicable.

12.4 Users in Singapore

For Users in Singapore, the Company's data handling practices are aligned with the Personal Data Protection Act 2012 (PDPA) of Singapore to the extent applicable.